The link to the new Children's Referral Portal is now live - you can find it here: Children's Referral Portal
This Portal will help to streamline communication between families, professionals and Shropshire Council. The public-facing portal allows users to securely submit key forms, this includes Early Help referrals and non-urgent Safeguarding concerns. Please note we are not proposing any changes at this time to the current pathway to targeted early help.
A Professional will need to register once to start using the Portal (not every time) and it is very straightforward to use.
The Portal will enable people to contact Shropshire Council at their convenience, not when our opening hours allow and they will reduce the need for paper-based communication and documentation, which can be prone to errors, delays, and losses.
This Portal will support the Compass and EHAST colleagues to ensure the correct information is gathered as efficiently and effectively as possible, therefore ensuring the decision making based on this info, will lead to suitable, timely help and support for children and young people.
Please note, that this has now replaced the MARF (Multi-Agency Referral Framework)
Further information, including a webinar on how to use the portal, will be sent out across the Partnership as soon as it is available - you can sign up for updates from the Partnership on the website