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December 2025

  1. Home
  2. About us
  3. SSCP Communication Updates
  4. December 2025

·       Interactive Webinars – Learning from Case Reviews in Shropshire

o   Understanding Intrafamilial Domestic Abuse Learning Events

o   Domestic abuse related deaths: Homicide and Suicide Learning Events

o   Domestic Abuse – Why don’t men come forward?

o   The Voice of the Person

·       Parental Education Growth Support Child to Parent Abuse Training

·       Mental Health Text Service Launch

·       Early Help Newsletter

·       Fully Funded Training Available   

·       Joint Training

·       Research-Led Adult Social Care Community of Practice (CoP) Session

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Interactive Webinars – Learning from Case Reviews in Shropshire

People in Shropshire have died, and it’s important that we learn from these cases and understand what we can all do to prevent further serious harm and deaths.

You are invited to book onto one of our one hour practitioner learning events. There are three different one-hour webinars which will be repeated between January and April 2026, which are intended to increase your knowledge, understanding and how you can make a difference in your everyday practice.

You can click on the links to register and add the date to your calendar, or you can go through our Learning & Development page for information on the subjects of these learning events.

Please book on to these free learning events and share this update far and wide. We look forward to seeing you there.

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Understanding Intrafamilial Domestic Abuse Learning Events

These Learning Events are taking place on the following dates:

·       Monday the 12th of January 2026 - 12:00pm - 1:00pm

·       Tuesday the 13th of January 2026 - 7:00pm - 8:00pm

·       Tuesday the 10th of March 2026 - 4:00pm - 5:00pm

·       Wednesday the 15th of April 2026 - 9:30am - 10:30am

Please book on to these free learning events and share this update far and wide.

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Domestic abuse related deaths: Homicide and Suicide Learning Events

 

These Learning Events are taking place on the following dates:

·       Tuesday the 13th of January 2026 - 12:00pm - 1:00pm

·       Wednesday the 14th of January 2026 - 7:00pm - 8:00pm

·       Tuesday the 17th of March 2026 - 4:00pm - 5:00pm

·       Wednesday the 22nd of April 2026 - 9:30am - 10:30am

Please book on to these free learning events and share this update far and wide.

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Domestic Abuse – Why don’t men come forward?

 

These Learning Events are taking place on the following dates:

·       Wednesday the 14th of January 2026 - 12:00pm - 1:00pm

·       Tuesday the 20th of January 2026 - 7:00pm - 8:00pm

·       Tuesday the 24th of March 2026 - 4:00pm - 5:00pm

·       Wednesday the 29th of April 2026 - 9:30am - 10:30am

Please book on to these free learning events and share this update far and wide.

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The Voice of the Person

The focus of these sessions will be hearing the voice of the person. The aim is to identify and share good practice when the adult or child's voice has been heard, and what we can do differently when we haven’t heard their voices.

These Learning Events are taking place on the following dates:

·       Tuesday the 20th of January 2026 - 11:00am - 12.30pm

·       Monday the 23rd of March 2026 - 10:00am - 11.30am

·       Tuesday the 31st of March 2026 7:00pm - 8.30pm

Please book on to these free learning events and share this update far and wide.

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PEGS (Parental Education Growth Support) – Child to Parent Abuse Training

 

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Mental Health Text Service Launch

From 1 December, a new, free 24/7 mental health text support service is available for people of all ages living in Shropshire, Telford and Wrekin (STW). This briefing provides key information to support partners in sharing consistent and accurate messages across their networks. 

What is launching?

A free, confidential 24/7 mental health text support service for all ages in Shropshire, Telford and Wrekin, delivered by qualified mental health professionals.

The service is delivered by SHOUT on behalf of Midlands Partnership University NHS Foundation Trust (MPFT) who are commissioned by NHS Shropshire, Telford and Wrekin.

Why is it important?The service expands access to immediate mental health support, complementing existing services such as NHS 111 option 2, and supports the national transformation of NHS mental health care by improving responsiveness, inclusivity and accessibility

How to access?

Text ‘STW’ to 85258, free of charge and at any time, to start a conversation with a trained mental health professional.

Who can access the service?

Shout is a free, confidential text messaging support service for anyone of any age who is struggling with how they feel, experiencing distress, or needing mental health support.

Benefits to Patients

Easy access. No need to speak on the phone or wait for an appointment. Text at any time from anywhere.

 

24/7 support. Available day and night, including weekends and holidays.

 

Mental health-focused. Tailored to people experiencing mental health difficulties, delivered with compassion and understanding.

 

Discreet and private. Ideal for those who prefer not to talk on the phone or need support in a public place.

 

Inclusive and equitable. Helps reduce inequalities by offering support to anyone across STW.

 

Integrated with local services. If needed, text responders can help you signpost to local services like NHS 111, crisis teams, or other community-based mental health support.

If someone feels unsafe or at immediate risk, they should call 999, as the text service is not intended for urgent emergencies. Individuals already receiving mental health support should contact their named worker first, in accordance with their care plan.

 

Communications Toolkit

Access the full communications toolkit here (and attached): Mental Health Text Service Toolkit - NHS Shropshire, Telford and Wrekin

The toolkit contains a range of resources:

·       Social media assets

·       Posters

·       Information card

·       A5 flyers

·       Digital screens

·       EasyRead

·       Website banners

 

The Ask

To help maximise awareness and uptake of the new 24/7 mental health text support service, we are asking all partners and stakeholders to actively promote the service across your networks. You can support this by: 

Promoting the text service (‘STW’ to 85258) through all patient-facing channels, including:

Include the text service in your answer machine messages (where appropriate)

·       Waiting rooms and reception areas

·       Websites

·       Newsletters

·       Social media channels

·       Digital screens and public information points

Using and sharing the communications toolkit with colleagues, partner organisations and wider networks to help reach people who may need support.

Your support will play a vital role in ensuring people across Shropshire, Telford and Wrekin know how to access free, immediate mental health support whenever they need it.

Thank you for your support.

Contact Information
For further information or support with communications, please contact: stw.communications@nhs.net

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Early Help Newsletter

For the latest edition of the Early Help Newsletter, please follow this link: Early Help Newsletter November 2025  

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Fully Funded Training Available

 

We Find Any Learner are absolutely thrilled to announce that they are offering three of their most popular online courses at zero cost!

You can easily sign up on our website at www.wefindanylearner.com/book-online/ or by contacting their team at 01226 958 888.

 

 All you need to do is meet a few simple criteria, including being at least 19 years old by August 31st, 2025, residing in England, and not currently enrolled in an apprenticeship program.

Counselling Skills Level 2

Many people find it helpful to seek counselling at some point in their lives, and a counsellor can provide support for people in all sorts of situations. If you’re interested in supporting people to improve their personal well-being, this course will provide you with the correct understanding, knowledge and skills to do that. You’ll learn about core counselling skills and how to use them in a counselling relationship. You will also be taught about counselling theory and the ethical framework that informs how counsellors use their skills.

Mental Health First Aid Level 2

It’s important that employers are transparent and open about mental health issues, and this qualification builds an understanding of mental health problems and the support available to colleagues. Increasing the understanding of the mental health of staff at all levels builds a culture of care and support.

Understanding Autism Level 2

This course will give you an understanding of autism and the principles of supporting individuals with autism. You will look at the person-centred approach and the influence that positive communication methods can have and will gain an understanding of how individuals with autism can be supported to live healthy and fulfilled lives.

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Joint Training

The following courses have been announced by Joint Training – follow the links below for more information and to book your place 

·       Children’s Exploitation Pathway

·       Domestic Abuse: Empower and Protect

·       Raising Awareness in Safeguarding and Protecting Children

·       Safeguarding Adults Awareness

·       Suicide Prevention in our Communities

·       Understanding Trauma and the Principles of Trauma Informed Care

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Research-Led Adult Social Care Community of Practice (CoP) Session

ADASS are pleased to invite you to the second Research-Led Adult Social Care Community of Practice (CoP) session, taking place:

🗓 Date: Tuesday, 25th November 2025
🕙 Time: 10:00 – 12:00
📍 Location: Online via Microsoft Teams

This session is open to all adult social care workers in the region, including those in leadership, management, and third sector roles. If you're unable to attend, please do share this information within your organisations.

To register for the upcoming CoP, please email Sandra.Simpson@wm-adass.org.uk

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Centre of Expertise for Child Sexual Abuse – Webinar recordings available for 12 months

The West Midlands Region are working with the Centre of Expertise on Child Sexual Abuse to implement a CSA Response Pathway. The CSA Centre are delivering a series of webinars and training aimed at any professional working across the West Midlands, West Mercia, Warwickshire or Stoke on Trent area, whose role may involve contact with children, including those in social care, health (primary care, mental health, accident and emergency, midwifery, health visiting, sexual health), police, adoption services, fostering services, schools and any other relevant services. It is relevant for both frontline staff, and those in strategic leadership roles. Each session is being recorded and will be available for 12 months! A range of topics will be covered such as the response pathway, spotting the signs and indicators and communicating with children about CSA.

The recordings can be found below and more will be added over the next few months.

Centre of Expertise for Child Sexual Abuse – Webinar recordings Available for 12 months

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Have you got something you want to share?

If there is anything that you would like included the Business Unit newsletter going forward, or something you think should be linked to or shared on the website, then please let us know by e-mailing SSCPBusinessunit@shropshire.gov.uk and please include “Newsletter” or “Website” in the subject of the e-mail.

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Thank you for reading and please take a moment to complete the below form on how we can improve both the newsletter, the website or how we communicate with Partners.

Or you can follow the link here. Please also consider taking a moment to give us any feedback you can on the SSCP website and remember that you can join the SSCP mailing list via the website.

The SSCP Business Unit

Last Updated: 05 Dec 2025 15:31 PM

Warwickshire and West Mercia Community Rehabilitation West Mercia Police Shropshire Council Shropshire Telford and Wrekin Integrated Care System Shropshire Fire and Rescue Service

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